ALL MEMBERS OF THE SURGERY PRIMARY CARE TEAM ARE DEDICATED TO A QUALITY POLICY TO ACHIEVE HEALTH SERVICES WHICH MEET THE PATIENT'S REQUIREMENTS
 "Working in partnership with all our patients,
providing high quality care in a professional, safe and friendly manner”

The aims of the practice are outlined in our ‘Statement of Purpose’ below:

  • Provide a high standard of primary medical care
  • To develop and implement a set of local quality standards in conjunction with national standards covering all practice services
  • Ensure effective and robust information governance systems
  • Respect patient confidentiality
  • Be courteous, approachable and responsive
  • Treat all patients and staff with dignity, respect and honesty promoting a   culture of equality and diversity
  • Be committed to our patients needs including review of facilities, equipment  and services
  • Services and environment provision should be safe and effective
  • To improve the service we provide through close involvement and communication with patients, staff and other agencies in decision making
  • Promote a 'no blame' culture of continuous improvement based on education, assessment and review
  • Developing a team who feel valued as part of the Practice

Out of Hours Emergencies:

We will do everything possible to ensure that our system for contacting the duty doctor is easy to follow, reliable and effective.