There is a shortage of appointments with all our clinicians. We are doing our best to fulfil the needs of our patients, but please be aware we may not be able to provide an appointment within our usual timeframes.  Where possible, please make use of other NHS resources such as the Pharmacy First Service (age 1-64) for minor ailments, Healthier Together and NHS111

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Privacy Policy

What is GDPR?

GDPR stands for General Data Protection Regulations and is a piece of legislation that superseded the Data Protection Act 1998 on Friday 25th May 2018. It not only applies to the UK and EU; it covers anywhere in the world in which data about EU citizens is processed.

The GDPR is similar to the Data Protection Act (DPA) 1998 (which the Practice already complies with), but strengthens many of the DPA’s principles. The main changes are:

  • practices must comply with subject access requests
  • where we need your consent to process data, this consent must be freely given, specific, informed and unambiguous
  • there are new, special protections for patient data
  • the Information Commissioner’s Office must be notified within 72 hours of a data breach
  • higher fines for data breaches – up to 20 million euros

What GDPR will mean for Patients.

The GDPR sets out the key principles about processing personal data, for staff or patients;

  • data must be processed lawfully, fairly and transparently
  • it must be collected for specific, explicit and legitimate purposes
  • it must be limited to what is necessary for the purposes for which it is processed
  • information must be accurate and kept up to date
  • data must be held securely
  • it can only be retained for as long as is necessary for the reasons it was collected

There are also stronger rights for patients regarding the information that practices hold about them. These include;

  • being informed about how their data is used
  • patients to have access to their own data
  • patients can ask to have incorrect information changed
  • restrict how their data is used
  • move their patient data from one health organisation to another
  • the right to object their patient information being processed (in certain circumstances)

At Fordingbridge Surgery we use your data to:

  • book/cancel appointments
  • appointment reminders
  • direct contact to discuss treatment and appointments
  • referrals to hospitals/specialists with your consent
  • patient care

What is “patient data”?

Patient data is information that relates to a single person, such as his/her diagnosis, name, age, earlier medical history etc.

What is “consent”?

Consent is permission from a patient – an individual’s consent is defined as “any freely given specific and informed indication of his/her wishes by which the data subject signifies his/her agreement to personal data relating to him/her being processed.”

The changes in GDPR mean that we must get explicit permission from patients when using your data. This is to protect your right to privacy, and we may ask you to provide consent to do certain things, like contact you or record certain information about you for your clinical records.

Individuals also have the right to withdraw their consent at any time.

Please view our entire privacy notice here.

Your data may also be used by our local Hampshire & Isle of Wight Integrated Care Board (ICB).  This is usually non-person identifiable data which they use to influence and enhance local public health services. Please click on the link below to see how they might use the data they collect.

Sharing your information :: Hampshire and Isle of Wight ICS (hantsiowhealthandcare.org.uk)